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Terms And Conditions

Read these Terms Conditions before using our website Your acceptance to and utilization of the Service is dependent on acknowledgment of and consistency with these Terms Conditions. These Terms refer to every customer, buyer, and other people who visit the site or utilize the Service.

When you decide to utilize our Service, you consent to the assortment and utilization of data in connection with this policy. The personal data that we gather are utilized for giving and working on the Service. We won't utilize or impart your data to anybody besides as depicted in this Privacy Policy.

Welcome to CAPITAL GROCERY PRIVATE LIMITED and Thanks to you for registering with us! You must read this agreement because by registering on the website, and by placing an order, you are accepting our terms and conditions.

Our Delivery Service

When you put in a request for any item, we utilize all adequate steps to deliver your preferred items to you within a short duration. You can adjust a current request whenever up until the request leaves the store by calling our client care number. Note that we maintain all authority to deny assistance to anybody. We uphold all authority to change the expense of conveyances and additionally our conveyance charges whenever.

Cost And Availability

Every once in a while, items you request might be inaccessible. In case we can't satisfy your whole request, we will put forth every sensible attempt to substitute the nearest item. To get conveyance, you don't need to be available to accept your request from our driver. On account of awful climate or unanticipated conveyance difficulties, deliveries might be postponed. We will try our best to get your groceries to you within a short duration from the time as soon as you order.

Your request will show up with a computerized or actual receipt that will list each of the things you have gotten and were charged for. In case something is missing from your request, kindly call us so we can do everything sensible an option for us to guarantee your fulfillment. For the situation where you neglect to pay for the items ordered, you authorize to relinquish to the Company any right, title, or interest you might have in the items.

The Product statement present on the site or in our ads is presented as a sample and ought not to be considered as precise. The Information included on the site or in our commercials ought not to be utilized by you to assess ingredient data, dietary benefits, or potential food sensitivities. The Company accepts no accountability for such data.

Payment And Pricing

We acknowledge Cash on Delivery, Phone Pay, Google Pay, Paytm, and other payment methods. We are specified to give the most valid pricing information on the Site to our customers; still, mistakes may happen, for example, possibilities when the price of a product is not shown correctly on the website. We have the liberty to reject or cancel any order. If an item is priced wrongly, we may, at our own choice, either contact you for information or cancel your order and notify you of such cancellation. We shall have the right to refuse or suspend any such orders whether or not the order has been confirmed. If we are incapable to give the services, we will shortly notify you of this. A full repayment will be given where you have already given money for the commodities.

Replacement And Refund Policy

Our buyers can anyway place for a refund if there is reasonable justification for the return of the product. Our team will certainly deal with the complaint and exchange the commodity if the buyer shows disappointment respecting the price, quality, or packaging of the received product. Buyers can reach our customer service for exact information regarding the return procedure. You can return or replace the product just if you notify us within a short duration from the time of delivery. Our company fulfills a strict refund policy for our goods. We guarantee a full repayment without any reimbursements or bonuses if the buyer is not satisfied with our product. Moreover, we make obvious that we provide you with only high-quality commodities. However, in some cases, accidental defects or destructions related to freshness, quality, packaging may occur. In such a case, the buyer can report the case within certain hours to our client support team. If we know that the problem is due to negligence or error from our side, then CAPITAL GROCERY PRIVATE LIMITED guarantees replacement or refund as expected by the customer. The refund payment will be credited. The time taken for the money to indicate in your account may differ depending on your bank’s processing time.

Your Personal Information

You accept and acknowledge duty regarding maintaining all your record data updated, including name, phone number, and email address. You can correct your data whenever you put in an order. You accept that you won't give fake data and that you are exclusively liable for any data you give to us. You will consent to all law’s material to your exercises on the Site and with this Agreement. Our safe server encrypts your card data, among other things so that the data doesn’t go over the Internet. When we accept your card data, it is put away in our protected data center. CAPITAL GROCERY PRIVATE LIMITED tries its best to guarantee that your card data stays secret consistently. While placing an order, you will be asked to ask for certain data like card number, that data is encrypted and is secured with encryption programming. This innovation works nicely when the Site is seen utilizing the most recent form of Microsoft's Internet Explorer.

Use Policy

You make a deal to avoid taking part in unsuitable utilization of our service, site, or frameworks. In addition to other things, you consent not to: spread or send spontaneous messages, junk letters, or spontaneous business email; disperse or send material that, to a sensible individual, might be bad, indecent, explicit, abusive, pestering, terribly hostile, vulgar, undermining, or malignant; disseminate or pass on files, graphics, programming, or other things that really or possibly encroach the copyright, brand name, patent, or other intellectual estate privileges of any individual; make a fake character or other things to misdirect any individual regarding the character or beginning of any correspondence; meddle with, disturb, or endeavor to take unapproved access to different accounts; take part in some other action considered by us to be in struggle with the soul or expectation of this Agreement.

Copyright And Ownership

All Site content, plan, message, illustrations, and interfaces; the assortment, determination, and course of action thereof; and all product are the property of, or appropriately authorized to CAPITAL GROCERY PRIVATE LIMITED. Consent is allowed to see all of such things for the sole motivation behind putting in an order with us. You are not approved to save or gather any such data. Some other utilization of materials on this Site, including alteration, conveyance, or proliferation is disallowed. You recognize that CAPITAL GROCERY PRIVATE LIMITED stay the proprietors of such material and that you don't gain any of those possession freedoms by downloading protected material. We maintain whatever authority is needed to renounce your utilization of the Site.

Warranty Disclaimer: Limitation of Liability: Indemnification

You expressly concur that if you use our service, the webpage and the web are all together at your own risk. To the extent allowed by relevant law, we repudiate all portrayals and guarantees of any sort, regardless of whether express or suggested, including, without limitation, the guarantees of merchantability or qualification for a specific reason, as for our service, the site, or its substance or concerning any data, service, and items given through or regarding our service; we don't take on any guarantee of any producer or shipper of any such data, administration, or items. We make no portrayals or guarantees of any sort regarding the accessibility, precision, or content of any data, service, or items got through the site or the assistance. We don't warrant that the processes given by the site will be continuous or blunder-free.

Neither the Firm nor any of its proprietors, workers, specialists, third-party data suppliers, dealers, or licensors will be obligated for any harms of any sort, including, without constraint, direct or indirect damages, accidental, considerable, harms. The Company’s conveyance obligation will be restricted to giving you a refund for any item that is returned. We claim all authority to restrict your order or the amount of a particular item you might arrange. Since certain states or locales don't permit the prohibition or impediment of obligation for significant, accidental, or unique harms or of inferred guarantees, in such states and wards responsibility is restricted furthest degree allowed by law. The material on the Site is accommodated for legal purposes as it were.

You concur to defend, reimburse and hold CAPITAL GROCERY PRIVATE LIMITED innocuous from all possible suits, activities, legitimate or regulatory procedures, claims, requests, harms, liabilities, and costs.


Product pictures are expressive. Offers are different so no two offers can be clubbed together. All offers & exchanges are valid on selected brands, products, and categories till stock lasts. Any doubts to be related to the products and opinion of the company would be the ultimate. The company has the right at any time, without before notice to put in, alter, modify, fluctuate and/or cancel all or any of these terms & conditions at its discretion.

Packaging And Labeling

We work to represent goods available for order using detailed images of the goods. At times, yet, goods sent might to a lesser extent in image and packaging from the images on the Website. We suggest that you go through the brands and instructions on foods or other consumables before consumption or use.

Improvement of Terms & Conditions

CAPITAL GROCERY PRIVATE LIMITED might at any time revise the Terms & Conditions of Use of the Website without any before information to you. You can see the updated Terms & Conditions on the Site. You should regularly review the Terms & Conditions on the Site. If the modified Terms & Conditions are not understandable to you, you should cancel using the Service. Still, if you stay to use the Service you shall be considered to have accepted to approve and withstand the changed Terms & Conditions of Use of this Site.

Feedback And Ratings

CAPITAL GROCERY PRIVATE LIMITED tell registered customers and dealers on the App to give feedback to each other after the transaction has been; this enables all Users to understand what it is preferable to buy.

The company will not be accountable for the feedback that consumers post on the App and customers should be sensible about making comments that are not real and should not publish defamatory or unnecessary or offensive/obscene subjects.

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